Data Protection

DATA PROTECTION

 

• 1. General

 

The personal data you provide (title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of Austrian data protection law and the data protection law of the European Union (EU). In addition to the processing purposes, recipients, legal bases, storage periods, the following regulations also inform you about your rights and the person responsible for your data processing. If you are redirected to other sites via links on our site, please inform yourself there about the respective handling of your data.

 

 

• 2 Data processing to fulfill the contract

 

(1) Purpose of Processing

Your personal data, which you make available to us in the ordering process, is required for the conclusion of a contract with us. You are not obliged to provide your personal data. However, we cannot send you the goods without your address. For some payment methods, we need the necessary payment data in order to pass them on to a payment service provider commissioned by us. The processing of your data entered in the ordering process is therefore for the purpose of fulfilling the contract.

If you send us an inquiry by e-mail, via a contact form etc. before the contract is concluded, we will process the data received in this way to carry out pre-contractual measures and answer e.g. B. Your questions about our products.

If you open a customer account, your data (especially name, address, payment method, e-mail and password) will be processed to register and create a customer login. With the stored data, you can shop faster with us and view the orders you have placed at any time. You can remove the account again by sending us a message or using a delete function.

(2) Legal Basis

The legal basis for this processing is Art. 6 Para. 1 b) GDPR.

(3) Recipient Categories

Payment service providers, shipping service providers, hosting providers, possibly merchandise management systems, possibly suppliers (dropshipping).

(4) Retention Period

We store the data required to process the contract until the statutory warranty and, if applicable, contractual warranty periods have expired.

We store the data required by tax law for the legally specified periods, i.e. regularly seven years.

The data processed to carry out pre-contractual measures will be deleted as soon as the measures have been carried out and a contract is clearly not concluded.

 

 

• 3 PayPal Transactions

 

Please note that all PayPal transactions are subject to the PayPal Privacy Policy:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full

 

 

• 4 Credit check by Klarna

 

Please note the following data protection regulations if you decide to use Klarnas payment services:

http://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

 

 

• 5 Information about cookies

 

(1) Purpose of Processing

Technically necessary cookies are used on this website. These are small text files that are stored in or by your internet browser on your computer system. These cookies enable e.g. B. placing several products in a shopping cart.

(2) Legal Basis

The legal basis for this processing is Art. 6 Para.1 f) GDPR.

(3) Legitimate Interest

Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies are not used to create user profiles. This protects your interest in data protection.

(4) Retention Period

The technically necessary cookies are usually deleted when the browser is closed. Permanently stored cookies have different lifespans, from a few minutes to several years.

(5) RIGHT TO OBJECT

If you do not want these cookies to be saved, please deactivate the acceptance of these cookies in your internet browser. However, this can result in a functional restriction of our website. You can also delete permanently stored cookies at any time via your browser.

 

 

• 6 Newsletter

 

(1) Purpose of Processing

When registering for the newsletter, your e-mail address will be used for advertising purposes, i. H. As part of the newsletter, we inform you in particular about products from our range. For statistical purposes, we can evaluate which links are clicked in the newsletter. It is not possible for us to identify which specific person clicked. You have expressly given the following consent separately or, if necessary, during the course of the ordering process: Subscribe.

(2) Legal Basis

The legal basis for this processing is Art. 6 Para. 1 a) GDPR.

(3) Recipient Categories

possibly newsletter mailing provider

(4) Retention Period

Your e-mail address will only be saved for the newsletter dispatch for the duration of the desired registration.

(5) Right of Withdrawal

You can revoke your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you can unsubscribe as follows: Via the unsubscribe link in the newsletter.

 

 

• 7 Your rights as a data subject

 

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis us as the person responsible:

 

 

1. right to information

Within the scope of Art. 15 GDPR, you can request information about your personal data processed by us.

 

2. Right to Rectification

If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request a completion.

 

3. Right to Erasure

Under the conditions of Art. 17 GDPR, you can request the deletion of your personal data.

 

4. Right to restriction of processing

Within the framework of the requirements of Art. 18 GDPR, you have the right to request a restriction of the processing of the data concerning you.

 

5. Right to data portability

According to Art. 20 GDPR, you have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible.

 

6. Right to revoke the declaration of consent under data protection law

According to Art. 7 Para. 3 GDPR, you have the right to revoke your declaration of consent under data protection law at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

 

7. Right to lodge a complaint with a supervisory authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority under Art. to.

 

 

Please also note your right of objection according to Art. 21 GDPR:

 

1. a) General: reasoned objection required

Is the processing of personal data concerning you carried out?

- to protect our overriding legitimate interest (legal basis according to Art. 6 Para. 1 f) DSGVO) or

- in the public interest (legal basis according to Art. 6 Para. 1 e) GDPR),

you have the right to object to the processing at any time for reasons arising from your particular situation; this also applies to profiling based on the provisions of the GDPR.

 

In the event of an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

 

1. b) Special case of direct advertising: a simple objection is sufficient

If the personal data concerning you is processed in order to operate direct advertising, you have the right to object to this processing at any time and without giving reasons; this also applies to profiling insofar as it is associated with such direct advertising.

 

If you object to the processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes.

 

 

Responsible for data processing:
Ravenecy
Leonard-Bernstein-Strasse 4-6 11/20
1220 Vienna
info@ravenecy.com